The 2020 Gartner Market Guide for Process Mining notes that “Process mining helps enterprise architecture understand operations and performance in order to create operational resilience.”
In a time of unprecedented uncertainty and change, resilience has never been more important.
This guide provides business leaders with an understanding of the rapidly evolving process mining market and crucial insights for evaluating an increasingly competitive landscape.
Read about Gartner’s updated characteristics for process mining, including support for customer journey maps, real-time dashboards, and a platform that extends the capabilities across different processes
Read about the critical role process mining plays in Hyperautomation and Digital Transformation
How Process Mining enables Operational Resilience
Attribution and disclaimer:
Gartner, Market Guide for Process Mining, 30 September 2020, Marc Kerremans, Samantha Searle, Tushar Srivastava, Kimihiko Iijima
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