Gartner Market Guide for Process Mining 2021

2021 Gartner® Market Guide for Process Mining

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2021 Gartner® Market Guide for Process Mining

Gartner recognizes Celonis as a Representative Vendor in its latest Market Guide for Process Mining.

Per Gartner, "Rely on proven methods, techniques, and tools that, based on available day-to-day operational data, provide an accurate model of the ways of work in a format that can be understood by anybody in the organization. This will improve visibility and understanding of the actual performance of business operations and processes by investing in process mining."

Gartner notes that "process mining delivers insights that enable faster, smarter decisions and stronger performance on an organization’s most critical priorities."

In this report:

  • Gartner recommend buyers “explore use cases that go beyond traditional, internally focused process discovery, process validation and model enhancement by targeting business operations and interactions with external parties, such as customers.”

  • Gartner states that “the process mining market is forecast to keep growing between 40 and 50% and will pass $1 billion in 2022.”

  • Gartner outlines the five most common use cases for process mining, including discovery and analysis, auditing and compliance, automation, digital transformation, and IT processes.

Download the Gartner Market Guide for Process Mining now.

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Gartner Market Guide for Process Mining, Marc Kerremans, Tushar Srivastava and Farhan Choudhary, November 11, 2021.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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