The world is moving fast. Every company is looking for ways to drive productivity and and boost efficiency, and many are turning to automation as a critical tool.
So we’ve gathered resources and best practices from industry leaders like Siemens to help you deploy automation as part of a holistic strategy for Process Excellence.
More and more, industry leaders are realizing that automation is not always the answer. There are many ways to make a process better, and sometimes automating it can even make it worse.
By making an effort to understand your processes first, you can then decide the best course of action — whether that means correcting errors, adding or removing steps, adjusting KPIs, or deploying Robotic Process Automation (RPA).
In this video, we bring you a behind-the-scenes look at Siemens’ journey to Process Excellence. See how this global enterprise is achieving breakthrough outcomes with a “process-first” approach to automation.
With the power of Process Mining technology, you can accelerate your journey to Process Excellence. Here’s how Celonis can help, and where automation fits into a holistic approach.
To optimize your process outcomes, you have to know your processes inside and out. Process Discovery gives you an easy, visual, interactive way to explore every step of every process and easily identify points of friction. No workshops, no whiteboards, no lengthy process mapping exercises — just using the data from your ERP and other systems.
Use Process Analytics, which provides AI-powered root-cause analysis, to drill deep and pinpoint the causes of process variations. This allows you to correct process errors before you think about automation.
Once you correct low-hanging-fruit processes issues, you can begin to consider automation and identify candidates to be automated. Celonis Automation Scout empowers you to pinpoint steps within a process where automation would be an appropriate solution.
Then, using tools like Celonis Process Automation and Robotic Process Automation, you can deploy cross-system workflows to automate manual tasks.
Optimizing processes takes more than just automation. It takes intelligent action that helps you drive specific outcomes, like increasing on-time delivery, freeing up working capital, or improving customer satisfaction. Celonis Action Engine constantly analyzes data, and sends signals to the people and systems involved to let them know about specific corrective actions they need to take to adjust for the desired outcome.
Once you’ve deployed automation and taken other steps to correct, streamline, and optimize processes, you need the tools to measure the business impact. To measure the impact and value of automation, Celonis users can use tools like Process Analytics to track the rate of automation within processes and the value it’s delivering, and Process Benchmarking to compare automation rates across regions or departments.
Ready to see automation done right? Check out these success stories and resources.
Merck used Process Mining technology to establish a framework for automation projects that helped them determine the optimal path for selection and implementation.
Vodafone’s holistic approach, involving a combination of AI, Machine Learning, RPA, and Process Mining helped them increase the rate of perfect purchase order from 73% to 96%.
Learn more about Robotic Process Automation on our introductory webpage that provides a complete overview.
Learn more about the process-first approach to automation and see a live demo of RPA and Process Mining in action at Siemens.
This article from Forbes explores the potential of Process Mining to become a must-have tool for all companies looking to achieve Process Excellence.
In this webinar with KPMG and Automation Anywhere, you’ll learn how to implement automation or next-best-action recommendations to improve processes.