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Automation

Process Automation

Your Journey to the Automated Enterprise

The world is moving fast. Every company is looking for ways to drive productivity and and boost efficiency, and many are turning to automation as a critical tool.

So weโ€™ve gathered resources and best practices from industry leaders like Siemens to help you deploy automation as part of a holistic strategy for Process Excellence.

The Risks and Limitations of Automation

More and more, industry leaders are realizing that automation is not always the answer. There are many ways to make a process better, and sometimes automating it can even make it worse.

By making an effort to understand your processes first, you can then decide the best course of action โ€” whether that means correcting errors, adding or removing steps, adjusting KPIs, or deploying Robotic Process Automation (RPA).

RPA articles
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RPA articles
63%
of RPA projects do not meet the expectations of time to implement

-Deloitte

50%
of initial RPA implementations fail to meet their goals

-EY

13%
of RPA adopters are currently scaled up and industrialized

-HFS Research

Siemens Mini-Documentary

In this video, we bring you a behind-the-scenes look at Siemens' journey to Process Excellence. See how this global enterprise is achieving breakthrough outcomes with a "process-first" approach to automation.

Siemens Celonis documentary
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5 Steps to Integrating Automation into Process Excellence

With the power of Process Mining technology, you can accelerate your journey to Process Excellence. Hereโ€™s how Celonis can help, and where automation fits into a holistic approach.

Process Discovery - screenshot

Discover

To optimize your process outcomes, you have to know your processes inside and out. Process Discovery gives you an easy, visual, interactive way to explore every step of every process and easily identify points of friction. No workshops, no whiteboards, no lengthy process mapping exercises โ€” just using the data from your ERP and other systems.

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Process Discovery - screenshot
Screenshot - Root Cause Analysis

Correct

Use Process Analytics, which provides AI-powered root-cause analysis, to drill deep and pinpoint the causes of process variations. This allows you to correct process errors before you think about automation.

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Screenshot - Root Cause Analysis
Screenshot - Process Automation - Workflow Builder

Streamline and Automate

Once you correct low-hanging-fruit processes issues, you can begin to consider automation and identify candidates to be automated. Celonis Automation Scout empowers you to pinpoint steps within a process where automation would be an appropriate solution.

Then, using tools like Celonis Process Automation and Robotic Process Automation, you can deploy cross-system workflows to automate manual tasks.

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Screenshot - Process Automation - Workflow Builder
Screenshot - Action Engine - Learning Signals

Optimize

Optimizing processes takes more than just automation. It takes intelligent action that helps you drive specific outcomes, like increasing on-time delivery, freeing up working capital, or improving customer satisfaction. Celonis Action Engine constantly analyzes data, and sends signals to the people and systems involved to let them know about specific corrective actions they need to take to adjust for the desired outcome.

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Screenshot - Action Engine - Learning Signals