Celonis Supply Chain Solution Suite: Leveraging process intelligence for agile, resilient supply chains

Shifting geopolitical risks, frequent extreme weather events and unprecedented economic upheaval… it’s fair to say supply chains face a challenging landscape in 2025. In fact, more than half (54%) of supply chain leaders now see disruptions as a day-to-day occurrence. But on top of these external disruptions, there’s an avoidable disconnect between people, process and technology that compounds supply chain complexity.

There’s little businesses can do to reduce the volatility in the trading landscape. But Celonis can help overcome this disconnect and thrive amid the supply chain storm.

At our Celonis:Next 2025 product showcase, we introduced our Supply Chain Solution Suite. This Suite comprises our full range of advanced, supply chain-specific solutions, accessible through the Celonis platform. It provides everything customers need to bring the power of Process Intelligence and AI to their supply chains.

Pinpointing the disconnect

Processes within the supply chain aren’t optimized holistically, and the performance of one process inevitably impacts the performance of others adjacent to it. On top of this, ERPs and other systems that capture data can’t connect and share information in a coherent, uniform way.

These silos between tools (and the teams that rely on them) make it difficult to get an objective understanding of processes, how they’re running, and how they might be improved. Let’s take a closer look at the Supply Chain Solution Suite and its transformative potential to overcome these issues.

Introducing the Celonis Supply Chain Solution Suite 

Processes are the key to building more resilient, streamlined and profitable supply chain organizations. As Filippo Catalano, Reckitt’s Chief Information and Digitization Officer says, “improving efficiency, driving revenue, cutting waste — all these can be done easily, if you do it process-first as opposed to systems first.”

The Supply Chain Solution Suite is designed to facilitate this process-first approach, providing access to apps, AI and enhanced capabilities, connectors, vital process data and business context, all through our Process Intelligence Platform.

Celonis’ Process Intelligence Platform not only connects you to your processes, and your teams to each other, but also plugs the power of these transformative technologies directly into your supply chain business.  

How do we do this? 

1. Closing the gap: First off, we bridge the gaps between every system impacting your supply chain— including ERPs, TMSs, MES and other solutions. Using process mining technology, we consolidate the data from those systems into a digital twin of your end-to-end processes.

2. Making sense of the data: With a single source of supply chain truth, we help you extract actionable insights from the data. Layering in business context and advanced AI, we’re able to uncover where the opportunities for value are hiding within your processes.

3. Providing the tools for action: Lastly, we equip you to take cross-functional action, at your own pace. Our Process Intelligence Platform enables you to action your insights, empowering your team to effectively deploy AI and automation to create a more agile supply chain.

What does the Supply Chain Solution Suite include?

Our Supply Chain Solution Suites provides visibility of the many disparate processes which make upeach link in your supply chain. Let’s take a look at some of the key apps, AI tools and insights that are included:

Production-ready apps 

We offer a comprehensive catalog of turnkey solutions, developed to address the most common use cases our supply chain customers have identified over the years. This includes apps designed to optimize:

• Inventory management. For instance, our Supply Chain Network Visibility app enables you to identify opportunities to reduce excess inventory and exceed service levels across your end-to-end supply chain network. Meanwhile, the Material Allocation app uses supply and demand data to close gaps and rebalance your existing inventory.

• Procurement. The suite also includes access to our Contract Leakage app, as well as our Open PO Management app, to more efficiently manage purchase orders and purchase requisitions.

• Order management. Our Open Order Processing app delivers a live view of all open sales orders, identifies the most frequent inefficiencies and suggests corrective actions. You can also manage orders that have missed their planned delivery date through our Unshipped Orders app, improving your OTD rate and minimizing fallout. 

• Logistics and transportation. With access to apps like Load Consolidation, you’ll have oversight of every possible opportunity to consolidate loads and reduce costs.

Other AI and enhanced capabilities 

We’ve developed a number of AI-driven solutions to rectify custom supply chain challenges. For example, the Network Explorer, gives you the ability to see how different business objects (customers, companies, orders, and invoices for example) impact each other across your business — and filter those objects by country, material, plant, and several other categories.

Another example is our Optimization Engine: To help customers address multi variable, multi decision challenges, we released the Celonis Optimization Engine which allows users to develop optimization models to improve any business objective while taking into account the organizations specific constraints and decision variables. This allows you to generate solutions to complex, business-specific challenges.

Process data and business context 

We extract process data from all the systems you use, factor in the important business context, and bring in a decade of our own process optimization experience to develop a Process Intelligence Graph of your organization. This digital twin reveals how each process works and intersects, while giving you and your teams a consistent, universal language for ops across the business.

With this level of visibility into your current processes, you can establish exactly where value is hiding, and see a clear roadmap to realizing its potential.

Connectors for critical supply chain systems 

The Celonis platform is system-agnostic, consolidating insights from systems across your tech stack through a series of pre-built connectors and customizable extractors, which facilitate a secure data flow from your chosen supply chain platforms.

Future-proof your supply chain, with Celonis 

Combined, these components have the power to eradicate the silos between your departments, processes and technologies. When fully utilized, the Supply Chain Solution Suite delivers unfettered insights that you can turn into action, taking steps to optimize your business processes end-to-end.

Success stories from our supply chain customers

• 4,200+ production stops prevented for Sygenta: Learn how leading agriculture company Syngenta prevented over 4,200 production stops in ten months, saving an estimated 30,000 hours of rework, and freeing up millions in capital.

• Millions saved in working capital for thyssenkrup Rasselstein: Read how thyssenkrupp Rasselstein uses Celonis to get complete visibility of its end-to-end supply chain, enabling more accurate delivery dates, shorter lead times and better cash flow.

As well as our Supply Chain offering, we’ve created Solutions Suites for Sustainability, Front Office, and Finance. To find out more, watch the full Celonis:Next 2025 on-demand video for a look at our latest innovations in Process Intelligence and AI.

Bill Detwiler

Senior Communications Strategist and Editor Celonis Blog

Bill Detwiler is Senior Communications Strategist and Editor of the Celonis blog. He is the former Editor in Chief of TechRepublic, where he hosted the Dynamic Developer podcast and Cracking Open, CNET’s popular online show. Bill is an award-winning journalist, who’s covered the tech industry for more than two decades. Prior to his career in the software industry and tech media, he was an IT professional in the social research and energy industries.