Celosphere attendees appreciate hands-on, instructor-led Academy training
“[The session] is pretty self-engrossing, and it's because it is hands-on,” said Syed Farrukh Najam, intelligent automation data lead at an American technology company. “The trainer's amazing and pretty helpful. It's a new tool that Celonis is introducing, so I'm very excited about it.”
Daniela Schemmert, in-house consultant at Getinge, a medical technology company, also found the hands-on-sessions helpful. I caught up with her after an Academy session on Business Miner.
“This [session] was quite useful, a lot of information, and [it] gives [you the] possibility to ask questions,” she told me. Being able to do a “deep dive” on specific subjects with the trainer was very important to her.
“It's the possibility to work, to interact and to ask. So, this is really useful,” said Schemmert.
Adrian Joas, Team Lead Instructor-led Training at Celonis, delivering a hands-on training session at Celosphere 2023.
I also spoke with James French, Director of Commercial Processes, and George Anderson, Commercial Process Manager, both with Arm, after the Business Miner session.
“This is our first Celosphere,” French told me. “George and I are in the team who are implementing Celonis within ARM. We were getting support from the project team, but for us it was an opportunity to get here and do a little bit of something hands-on prior to then having two days at Celosphere to hear about all the wonderful stuff that's coming down the line.”
Anderson said he thought the sessions were “very good,” and liked that the material was accessible to “people with different levels of experience with celonis.”
“As a newbie who hadn't been looking more at the implementation of Celonis and moving towards the value engineering side of it, extracting value, it was good to get a little bit of hands-on experience and knowledge about how we actually get data out into Celonis,” he said.
Anderson’s colleague agreed.
“I think that's the important bit, as well, because not everyone in the room has the same background, same experience,” said French. “It's quite nice that it's sort of a level that feels right for everyone.”
French also appreciated the access to other Celonis team members.
“Having the product team here on hand, listening to customers, partners, and interacting with something they're about to launch and being very open and honest about where they are, that was a really nice touch,” he added.