Kraft Heinz’s Process Mining journey: A Closer Look
Kraft Heinz has built a culture of continuous improvement in every aspect of its operating model, according to CEO Miquel Patricio. That improvement mindset is a big reason Kraft Heinz has managed through supply chain disruptions as well as raw material inflation.
Patricio said on the company's third quarter earnings conference call that Kraft Heinz is "a much stronger company than we were two years ago." Much of this strength is due to a transformation strategy focused on continual improvement, leveraging scale and adapting quickly to change across its supply chain, procurement and back office operations. "We have continued to build processes and capabilities across our value chain that will give us a competitive advantage going forward," said Patricio.
The process transformation at Kraft Heinz, a company with iconic brands such as Kraft, Heinz, Jell-O and Oscar Mayer, has been fun to watch. In this edition of A Closer Look, we spoke to Fernanda Freire, Associate Director at Kraft Heinz, about how the company has used Celonis’ process mining and execution management system to reveal hidden inefficiencies, gain transparency and improve its accounts payable processes in EMEA.