The measurement process goes digital
This need for sustainable power supply becomes clear, for example, in the entire metering system: Energy suppliers in Germany, Austria and Switzerland are required by law to introduce smart metering. This means that metering point operators are being added as new market participants. As a result, the billing process is becoming more complex, which could delay invoicing. This has an equal impact on customer relationships and working capital. Around 63 percent of the 300 decision-makers see this issue as the greatest challenge in relation to the metering process and network billing. However, the introduction of smart metering also offers a unique opportunity to fundamentally improve the meter-to-cash process. For example, digitization opens up the possibility of identifying inefficiencies and obstacles. With our market-leading process mining technology, we enable companies in the energy industry to maximize their performance in this area.