As a Senior Director of Continuous Improvement and Optimization at GE Power, I can tell you when it comes to processes, we at GE Power felt that we always designed the best processes. However, when it was all said and done, we designed processes that were aspirational. Processes that we really couldn’t measure to know whether our improvements were realized and sustained over time. We lacked the capability to really know our processes and how they were performing. Regarding data, we’ve always had a ton of it. However, we lacked the capability to be able to use it in such a way as to be able to visualize our true processes and know which dimensions were having the most impact.
Now, we’re a big Lean company, and our company has invested significantly throughout the 20 years to provide the tools and expertise to all employees so that they can effect change, improve the way we work, and transform our company. We have had a lot of success along the way, but it was hard, and still is. But when we first saw Celonis, and other similar competitor products, we realized how much easier it can be.
We started to think about how much time we could have saved, and still can save, to generate real value for our company. Now we have the capability to visualize our process data in a new way that exposes friction points and improvement opportunities—helping our company to become more productive through common and more automated processes, especially in our Finance and Operations processes. That’s why I was thrilled to accept my invitation to be a keynote speaker at the Celonis Superfluid World Tour!
Celonis is key to our efforts in accelerating operations, adding intelligence and agility across departments, and removing process friction. On tour, I’m going to share how our team is able to achieve so much with Process Mining, and some strategies that you can use to achieve the same results.
Here's a preview of what I plan to talk about on tour, including some of my team's strategies for continuous improvement and process excellence, and how we're using Celonis to support these initiatives:
If you’re a process enthusiast, then attending one of the Superfluid World Tour events should be a high priority—and not just because Celonis knows how to throw a great party (they do). Last year, I had a great time at Celosphere connecting with business leaders from some of the world’s largest companies like Uber, Siemens, Zalando, and Vodafone.
I can tell you from personal experience that events like this, where business leaders come together to help each other work towards a common goal, are an extremely rare occurrence. That’s what makes the Superfluid World Tour in particular so valuable to process excellence teams like mine. Here’s some of the content I’m most excited for at the Superfluid World Tour:
I’m looking forward to sharing my experiences with like-minded process optimization teams, and show how you too can accelerate your business operations with Celonis. Check out the official page of the Superfluid World Tour to see if an event is coming to your city, and claim your ticket.
See you there!