The role of of open architecture in making Enterprise AI work
With its devotion to the monolithic application, siloed operations, and rigid processes, old-school enterprise architecture stands firmly in Enterprise AI’s way. Whereas composable, open architecture propels it forwards. Here’s why.
Enterprise AI needs real-time access to system and process data from across the business, from systems of every kind: legacy, on-prem ERPs to cloud-based CRMs, document repositories, and everything adjacent and in between.
Connecting every new AI agent or tool to the data it needs through point-to-point integrations is slow, expensive work. The kind that actively discourages AI experimentation. But take a composable approach, and connecting your AI applications and agents to the data they need becomes much simpler.
The composable data foundation
Instead of multiple integrations, a composable approach draws from a single, abstracted data foundation. In the Celonis Platform, this is what the Celonis Data Core provides. Acting as a composable data layer, it lets your business extract, cleanse, and harmonize data from any source. You can add, change, or extend those data sources over time, evolving your system architecture without disrupting your process models.
Composable AI solutions
To maximize AI ROI, businesses must be able to compose modular, adaptable solutions, using the platforms and tools of their choice. Moverover, those AI applications and agents must understand how the business runs.
The Celonis Context Model (CCM) – the heart of the Celonis Platform – provides exactly this. Built on process data and business knowledge, the Context Model delivers three critical dimensions: hindsight (what happened and why), insight (what's happening now), and foresight (what should happen next through AI predictions and recommendations).
Acting as a living digital twin of business operations, it sits on top of the Celonis Data Core, providing the operational context – a combination of real-time process data and vital business intelligence – that AI solutions need to work effectively. The Context Model makes this intelligence readily available through its APIs and connectors.
Providing an objective, accurate view of end-to-end business operations, the Celonis Context Model also helps organizations identify Enterprise AI's most impactful use cases.