In the last decade, companies embarking on transformation journeys to improve operational efficiency have spent billions of dollars digitizing their business processes, with an average organisation currently running over 500 enterprise business applications. Yet the processes still don’t deliver expected results. Assumptions for processes to run properly on siloed technology landscapes within a business has led to an “execution gap” where digital transformation expectations do not align with reality.

For companies to achieve frictionless process excellence, true digital transformation must filter through every aspect of the company.

You will learn:

• How companies like BP & GSK are leading successful digital transformation initiatives by identifying process inefficiencies and eliminating them on an ongoing bases

• How BP achieved a 31% reduction in their rework rate and 100% elimination of manual touches with Celonis

• Why companies need to create a ‘Centre of Excellence’ of committed process mining champions to ensure widespread adoption