Celonis for people

Making processes work for people, companies, and the planet

At Celonis, we believe that better processes create better outcomes.
Celonis for People uses Process Intelligence — the same cutting-edge technology used by the world’s most successful companies — to help mission-driven organizations maximize their impact through harnessing the power of processes.

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What is Celonis for People?

Nonprofits face many of the same complex operational challenges that typical businesses do: siloed data, inefficient processes, and limited resources.

Using Process Intelligence, Celonis for People helps NGOs overcome these barriers by providing the visibility, insights, and tools needed to optimize operations and scale impact.

Celonis for People helps NGOs:

Improve case management and care delivery
Enhance donor transparency and fundraising
Gain visibility to optimize operations
Digitalize and orchestrate key processes

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Our Mission

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Drive impact with technology

Celonis helps NGOs operate more efficiently, improve case management, and increase transparency with enterprise-grade Process Intelligence tools.

Democratize access.

Celonis provides free or low-cost access to advanced technology, enabling NGOs to optimize operations just like leading enterprises do.

Build an ecosystem for good

We connect NGOs with corporate partners, universities, and student consultancies to drive collaboration and accelerate impact.

Philipp Noodt

Consultant, Celonis

”I worked with 40 people in a hackathon for a nonprofit that focuses on helping children without parents and families in need. The hackathon focused on finding ways for the nonprofit to optimize their business operations. The NGO’s Head of Programme Data & IT Systems thanked everyone earnestly and emphasized that the solutions we all worked on could revolutionize the way the NGO operates.”

Bernardo Vecchio

Consultant, Celonis

”We helped a nonprofit focused on criminal justice reform for social systems analyze anonymized data on paths that minors take through the criminal justice system, looking closely the role mental health might play. Using our analysis, the nonprofit hopes to improve policies to reduce the number of children and adolescents falling through the cracks of the justice system.”

What is Process Intelligence?

Many organizations lack visibility into how their processes actually run. Celonis Process Intelligence changes that. The Celonis Process Intelligence Platform is built with process mining technology and AI. It uses data from your existing systems and tools to show you how your processes really happen (rather than how you think they happen), so you can:

Find opportunities
to get more value out of processes, resources, contracts, and more
Identify bottlenecks
and streamline critical workflows
Improve decision-making
with real-time insights
Enable innovation
and new technology throughout the organization

Process Intelligence connects systems, programs, processes and people, shining a light into the inner workings of organizations so everything and everyone can work together more effectively.

Learn more about Process Intelligence

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Our work

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Enhancing Case Management

THE CHALLENGE: For one NGO, case management was complex, with each case representing the journey of a child in need. Lack of visibility into processes made it difficult to ensure vulnerable children received timely support.

THE SOLUTION: Celonis helped streamline case management, making it easier for the NGO to track every child’s journey, improve intervention timelines, and ensure better care.

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Measuring Donor Impact

THE CHALLENGE: Another NGO, like many in the field, was struggling to quantify the impact of donations, benchmark marketing efforts, and demonstrate clear outcomes to individual donors.

THE SOLUTION: Celonis enabled real-time tracking of donation impact, helping the NGO show exactly how funds are used, improve marketing efficiency, and provide comprehensive, data-backed donor reports.

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Improving Volunteer Management

THE CHALLENGE: An NGO struggled with volunteer turnover, inconsistent availability, and mismatched assignments, leading to service gaps and increased admin workload.

THE SOLUTION: Celonis provided visibility into volunteer processes, helping optimize scheduling, improve reliability, and implement strategies to retain engaged volunteers.

Ready to explore a partnership?

Are you part of an impact-driven NGO? Want to work smarter and maximize your organizations impact? Looking for better visibility, efficiency, and data-driven decision-making? Let’s collaborate.