In this webinar, we will dive into how to ensure an entirely frictionless customer journey, from the customer placing an order until the customer is onboarded. We don’t need to tell you about the pains tied to incomplete customer data, ensuring on-time activation, and reducing customer interaction costs - you likely know all about that. Instead we will dive into how you can prevent wasting your resources on these undesired steps to join the best-in-class organizations who improved customer satisfaction.
Join us as we explain how Celonis’ Execution Apps work and allow you to:
Identify execution gaps to improve on-time activation
Visualize your customer journey and identify bottlenecks delaying onboarding
Understand the process complexity of bundled orders and simplify
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