Lufthansa + Customer Service + Process Mining Hero Image

Lufthansa CityLine + Celonis

“Celonis helped us to get transparency into the fueling, catering, and boarding processes to align speed and to get every process on time ready so that the aircrafts can depart on time.”

Philipp Grindemann, Head of Business Development and Project Management, Lufthansa CityLine
Industry - Travel & Transportation Process - Customer Service (External Incident to Close) Region - Europe

Ready to start your own journey?

If you're ready to talk to Celonis expert and learn more about the Celonis platform, fill out this form and we'll be in touch shortly.

Contact us
Dear visitor, you're using an outdated browser. Parts of this website will not work correctly. For a better experience, update or change your browser.