Siemens has been a Celonis client for a decade, leveraging process mining to propel their organization forward through growth, challenges, and disruptions. Now, with a move to the cloud, Siemens’ IT team is using Celonis to unlock new Process Intelligence capabilities, helping them analyze data more accurately, react more quickly, and uncover new opportunities.
Context: A mega-corp already invested in process excellence
A storied organization with 311K employees across 170 countries, Siemens is known for manufacturing, digital transformation, and tech enablement. They were Celonis’ second-ever customer, andfor almost ten years, used Celonis’ on-premise process mining tools with their own on-premise data in SAP/HANA — all managed by Siemens’ centralized IT team.
At Siemens, IT covers a broad portfolio of the company’s core processes and applications across many business areas. Data is paramount to their capabilities. Khaled El-Wafi, Siemens’ Head of Department, Procurement and Logistics IT Data Factory, told an audience during his session at Celosphere 2023: