Process Excellence in the Energy Sector: Optimizing the Meter-to-Cash Process according to MaKo 2020
Legal developments such as the new regulations on MaKo 2020 are introducing additional complexity and potential conflict for the meter-to-cash process. Clarification cases in the communication between network operators, energy suppliers and metering point operators entail risks for process efficiency. Delayed invoices can negatively impact the flow of money and customer satisfaction.
In light of this complexity, there is a need to make data-based decisions in order to guarantee a smooth billing process. Join us as we explain how Celonis Intelligent Business Cloud allows you to:
lower their process costs through identifying weak points in the process chain
make direct or automatic adjustments through a unique connection to SAP IS-U
Reduce their customer churn due to accurate and frictionless billing process
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