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Luncheon Series

Frictionless Order Management

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The S/4Hana Migration Lunch & Learn
Luncheon Series

Frictionless Order Management

About this Weekโ€™s Theme: Boosting your Customer Experience

From increasing customer expectations for instant access to their purchases to lower tolerance for late or incomplete deliveries, thereโ€™s more urgency than ever to increase productivity and reliability of order operations. For fulfillment and customer service leaders, this requires a new level of insight into daily processes and an increased ability to turn these insights into meaningful process improvements.ย 

So, we are breaking it down, one optimization opportunity at a time.

In this week's lunch and learn, weโ€™ll explore strategies to increase your customer experience through a frictionless Order Management Process. Join us as we explain how Celonis allows you to:

  • Visualize your order management process across systems, teams, and business units

  • Drill down on the root causes of low customer satisfaction

  • Trigger intelligent alerts and automations to boost customer experience

Celonis & Order Management

After speaking to over 800 global Celonis customers, it became clear that thereโ€™s more urgency than ever to increase productivity and reliability of order operations.ย  Celonis helps leadersย  intelligently optimize Order Management processes for outcomes that matter like on-time delivery, productivity, and customer satisfaction. Join our bi-weekly luncheons in which we elaborate on solutions to make your life easier.

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