About this Week’s Theme: Boosting your Customer Experience
From increasing customer expectations for instant access to their purchases to lower tolerance for late or incomplete deliveries, there’s more urgency than ever to increase productivity and reliability of order operations. For fulfillment and customer service leaders, this requires a new level of insight into daily processes and an increased ability to turn these insights into meaningful process improvements.
So, we are breaking it down, one optimization opportunity at a time.
In this week's lunch and learn, we’ll explore strategies to increase your customer experience through a frictionless Order Management Process. Join us as we explain how Celonis allows you to:
Visualize your order management process across systems, teams, and business units
Drill down on the root causes of low customer satisfaction
Trigger intelligent alerts and automations to boost customer experience
Celonis & Order Management
After speaking to over 800 global Celonis customers, it became clear that there’s more urgency than ever to increase productivity and reliability of order operations. Celonis helps leaders intelligently optimize Order Management processes for outcomes that matter like on-time delivery, productivity, and customer satisfaction. Join our monthly luncheons in which we elaborate on solutions to make your life easier.