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[USECASE]

What can <> do for finance?

Far too many things to list here, but below are some questions our customers have found answers to.

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accounts payable
DISCOVERY

What is Frictionless Finance?

Frictionless Finance uses Process Mining technology to eliminate operational friction and continuously optimize process performance.

From freeing up working capital and maximizing productivity while digitizing operations and managing risk and compliance, Celonis delivers the insights to drive better outcomes โ€” and the platform to turn them into action with AI-powered recommendations.

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supply chain
DISCOVERY

Ask me about...

See which steps, stakeholders, or locations require more manual interventionโ€”slowing down your process and potentially introducing errors requiring rework. See which steps, stakeholders, or locations require more manual interventionโ€”slowing down your process and potentially introducing errors requiring rework.

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Use cases

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The best of Celonis

A compilation of videos depicting the best of moments of Celonis.

EXPLORE MORE

Process Mining for Internal and External Audit

After an insightful session with our 3 academic guests discussing the latest developments, challenges and opportunities of process mining in audit.

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Celonis for Consulting video
BENEFITS

Celonis turns business processes into extraordinary experiences

Process Mining is a new way to transform your business and achieve outcomes โ€” by improving one process at a time. Celonis connects to your underlying source systems

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superfluid enterprise
Run Them

There is a new way to run Accounts Payable

Accounts Payable is at the backbone of your Finance operations โ€” but is it achieving the outcomes you want?

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T-MOBILE

How Deutsche Telekom achieved Process Excellence

Check out Deutsche Telekomโ€™s success story and learn how they optimized their finance processes to deliver better outcomes across the business.

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Use cases

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PROCESS MINING USE CASES

Celonis Solutions

When your processes run better, your business runs better. See how Celonis empowers you to achieve frictionless operations in different use cases.

all solutions

All Solutions

Celonis empowers you to achieve frictionless operations in use cases, industries, roles, and departments across the enterprise.

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all solutions
by initiative by initiative by initiative by initiative
by initiative

By Initiative

Continuously monitor processes to identify and address opportunities for improvement.

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by initiative
by system

By System

Reduce service costs and increase efficiency with Process Mining for IT Service Management.

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by system
by role by role by role by role
by role

By Role

Improve customer experience, optimize agent productivity, and ensure quality.

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by role
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3-steps of Superfluidity

Discover, Enhance & Monitor

The 3-steps of how an enterprise can become Superfluid using Celonis.

Process Discovery - screenshot
DISCOVER

How your processes really run

Use your digital footprint to understand the root causes of process deviations and inefficiency.

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Process Discovery - screenshot
Screenshot - Action Engine Signals
Enhance

Processes with AI-powered tools

Intelligent recommended actions allow every employee to remove process friction

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Screenshot - Action Engine Signals
Screenshot - Process Analytics
Monitor

Process improvement over time

Track, measure, and celebrate process transformation business impact

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Screenshot - Process Analytics
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Good read

5 Ways to Improve Your Delivery Performance with Celonis

Measuring and improving your delivery performance is not an easy task. There are countless elements that impact the ability to deliver on time.

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First Way

Shoot for Clear & Stable Targets

The first step to become a delivery performance master is to know what your targets are and where to look for them. The main indicator for delivery performance is On Time Delivery.

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Second Way

Divide and Conquer

Letโ€™s imagine the arrival time of the Uber to the destination was late. To understand the problem, we can review the first part of the process - picking up the passenger.

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Third Way

Change Notes are Bad News

Right behind late deliveries, the most influential topic on customer satisfaction is the โ€œChange of Delivery Datesโ€. When you change you reschedule all the time, customers will lose trust in you and your capabilities.

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fourth way

Always Meet Your Customersโ€™ Expectations

Your โ€œDelivery Capabilityโ€ is defined as the ability to meet customer expectations. You can analyze it by comparing your customersโ€™ requested delivery dates against your capabilities.

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fifth way

Evaluate Your Reaction Time

โ€œReaction Timeโ€ is related to your ability to estimate Delivery Dates precisely, so you can make the right commitments to your customers. There are many ways you can improve your reaction time to build trust with your customers.

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