Study

Accelerating Business Transformation with a Process Mining Center of Excellence (CoE)

Celonis Center of Excellence - Fraunhofer - Landingpage
Study

Accelerating Business Transformation with a Process Mining Center of Excellence (CoE)

Who gets the most ROI from process mining? For a while now we’ve known that customers with a Center of Excellence are more likely to see a return on investment (ROI) than customers without one. But we wanted to find out exactly how much of a difference it makes, and what learnings about CoEs we could glean from our most successful customers to share with you. So we partnered up with Fraunhofer FIT to find out:

  • How important is a CoE? (spoiler: customers with a CoE are almost nine times as likely to report positive ROI as those without one)

  • What are some key CoE learnings and best practices? (Like how many processes customers connect before paying off the CoE investment) 

  • How can you accelerate your CoE plans? (When’s the best time to establish one, and what should your key considerations be?)

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