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Protiviti: Enhancing Customer Experience and Process Efficiency within Know Your Customer (KYC)

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Future of Finance
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Protiviti: Enhancing Customer Experience and Process Efficiency within Know Your Customer (KYC)

Learn how Protiviti leverages process mining to discover, test and improve Know Your Customer (KYC) processes to reduce your operating costs and improve the customer experience whilst still meeting anti-money laundering and counter terrorist financing (AML/CTF) regulatory obligations. Combining their risk and compliance expertise with the power of process mining, Protiviti and Celonis can help you:

  • Reduce client onboarding processing times

  • Improve customer experience throughout the client lifecycle

  • Optimise AML resources, time and costs using a risk-based approach quantified by data

Join us to find out how Protiviti are using the latest technology to make KYC and other AML/CTF processes significantly more efficient and risk-based to help firms face the future with confidence.

Duration: One hour including Q&A Back to the overview

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Speaker

Adam_Summers_Protiviti
Adam Summers
Senior Consultant, Risk and Compliance
Protiviti
Matt Taylor
Matt Taylor
Managing Director
Protiviti
Alex Law
Alex Law
Partner Manager
Celonis

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