Atlas Cloud's Order Management solution provides a Summary of the plan to improve customer service, including goals, key features, and expected benefits.
This is where Atlas Cloud and Celonis Combine their Strengths:
Streamlines order handling for faster, error-free transactions.
Enhances order accuracy and delivery timelines, boosting customer satisfaction.
Minimizes order inaccuracies and their associated costs.
Allows customers to track their orders and offers transparency.
Adapts to accommodate increased order volume and business growth.
This dashboard checks closed orders vs. open ones in a histogram, counts orders by account, tracks item counts over time, and categorizes by industry, account, and product type.
In this dashboard, check canceled orders in a histogram for the highest count, count orders vs. success %, and view order details
This dashboard assesses time management for order processing within specified time frames, tracking the occurrences of various activities with associated time durations.
In this dashboard, you can check the number of automated vs. manual activities in a histogram and access data on activities.
This dashboard tracks activity rework to prevent time and cost loss, identifying orders with the most delays due to rework for resolution.
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