Firstsource - Claims Control Center
Process Health Indicators
Firstsource Claims Control Center application helps leadership with Key Metrics Dashboard to review the health of the overall process.
This is where Firstsource and Celonis combine their Strengths:
Process Health dashboard using the key metrics.
Proactive information of $ Payout.
Features & Capabilities
High-level summary of key Process Metrics / KPI to review the health/efficiency of the overall process.
KPI:
(1) Total claim
(2) Claims Billed Amoutn
(3) Claims Paid Amount
(4) Membership
(5) Paid on time
(6) Adjustment rate
(7) Financial Accuracy
(8) Automation rate(Touchless claims)
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