Firstsource Claims Digital Twin application provides insight based on Simulation of one various KPIs on the Process.
This is where Firstsource and Celonis Combine their Strengths:
Realtime data simulation of specific KPI on other key KPIs.
Improved Accuracy and on time payment.
Improved turnaround and Customer satisfaction.
Simulation shows improvement through Automation on TAT.
Simulation showing Cost saving.
Simulation Impact on Activity level KPI/Queueing ratio.
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