Accenture's Collateral Insurance Analytics solution helps slice and dice the data in various ways and uncover all bottlenecks which are hampering efficient daily operations.
This is where Accenture and Celonis combine their Strengths:
Insights into the Insurance tracking and compliance activities of the Collateral Insurance process.
Error analysis measured FPY and Campaign performance etc.
Reduced volume of NVA activities as part of the process.
Ability to slice and dice the data to get to the root cause of the issue.
Groupings of Loan types into relevant categories eg: County, portfolio, relationship manager, etc.
Entails all the key dashboards and metrics from a Business Intelligence and goverance perspective. It shows the merged process explorer view. A document level view and also the loan level view. It also has a cockpit view where we have benchmarked the Key KPIs against the target performance. It gives us a quick sneakpeak into the health of the process.
This dashboard shows the key drivers behind the delayed and missing packages eg the top relationship managers and top portfolios.
This view shows a comparitive view of the process followed by the business vs the client and brings out the anomalies and NVA activities.
This view shows analyst level performance and also the top defect occouring in the process. It shows if the defect is due to missing or inaccurate information and also a portfolio wise distribution of the defects.
This dashboard shows us the efficiency of the campaign process. It shows the duration which the documents are received in.
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