Comviva T2R Connector provides a pre-built Incident/Service Request Management module connector to the Comviva source systems; ready-to-use analysis and an exhaustive library of typical & unique use cases. While the pre-built connector will considerably downsize the integration time to the source system to extract data, The plug & play analysis provides advanced ability to triangulate & fix the key pain areas of Incident Management & Service desk journeys like Multi-hops; rework, and long ticket Resting times with poor customer experience.
This is where TechMahindra and Celonis Combine their Strengths:
Present opportunities with potential impact & Business Case based on Root Cause Analysis to enable resolver groups teams to plan & mitigate to improve the KPIs.
Fill out the form and an Expert from the Partner will contact you to help you get started with this Execution App. Please note that your data will therefore be forwarded to the Partner mentioned on this website.