IBM Disputes Command Center
Drive dispute management excellence with greater transparency, prioritization insights and quick action
IBM Disputes Command Center solution streamlines dispute resolution and aligns with your company goals and financial objectives. For each dispute, the working capital impact is calculated and prioritized accordingly. From there, high-priority items can be flagged to ensure quick resolution. Daily reporting, CFO-level views, and detailed drill-downs are provided to help monitor outcomes.
This is where IBM and Celonis Combine their Strengths:
Fast ROI through immediate cash collection improvements.
Improved labor productivity.
Increased working capital.
Faster time to dispute resolution.
Features & Capabilities
CFOs and other Senior Executives:
- Gain transparency into process performance in relation to working capital ad other important business outcomes.
- Monitor longer-term process improvement.
- See a glimpse of important stats and trends.
Credit Managers are able to:
- Gain full transparency into work across teams and departments.
- See where cross-departmental cases are being held up the most.
- Understand the financial impact of each dispute in real time.
Credit Managers and Disputes teams can drill into the details of disputes and identify root causes for delays in order to prioritize high-value resolution.
Disputes teams can quickly prioritize high-value and critical cases to focus on those cases that will have the greatest impact. With built-in Action Flows, they can then automate responses to speed resolution.
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