Accenture's Claims Control tower is built on the Duck Creek system, which would combine all Claims processing-related data and become a single source of truth. This would enable operations to measure process performance, identify opportunities and drive continuous improvement.
This is where Accenture and Celonis Combine their Strengths:
Provides real-time insights into the financial components key to an Insurer (Like Cost of Servicing a claim; Open Reserves etc.) and helps them take focused actions on controlling these costs thereby improving the bottom line positively.<!— htmlmin:ignore —>
Bringing together all data related to Property and Casualty Claims on a single platform.<!— htmlmin:ignore —>
Enables quick decision-making based on real-time insights from the data.<!— htmlmin:ignore —>
Automate corrective actions, early warnings.<!— htmlmin:ignore —>
Drives effective work Management, actions, and automation. Considerable reduction in process turnaround time.<!— htmlmin:ignore —>
This Executive view empowers the leadership to gauge the overall performance in one place and take any strategic decisions required basis the performance of the business against key Industry benchmarks/Internal targets.
Using the steering view the OPS Manager is able to pin-point the execution gaps and take remedial action to improve the overall Claims cycle time. On a related note, we can configure multiple KPI’s that an organization is trying to track and improve using the Steering view part of the overall Claims command centre.
Tasks allocated/assigned automatically / Claims managers to the adjusters are consolidated under meaningful buckets and the adjusters can directly focus on the tasks as per the priorities. organization.
We have created Variant Explorer, Process Explorer, Juxtaposed, Conformance view, etc. for the process experts to study and take appropriate actions/course correction measures.
Fill out the form and an Expert from the Partner will contact you to help you get started with this Execution App. Please note that your data will therefore be forwarded to the Partner mentioned on this website.