Infosys Life Insurance Claims Management

The Life Insurance Claims Management solution is aimed to get insights in understanding the as is process for claims management , on how the insurance firm can maximize its claims processing efficiency. These insights can help in streamlining the process, create a comparative analysis between different offices and geographies based on their performance and other important metrics like throughput times, conversion ratio, volume and demographics.

This is where Infosys and Celonis Combine their Strengths:

• Understand amount summary in form of throughput times, settlement types, case settlement times etc.

• Benchmarks the processes for comparison of different settlement types, work classes, claims type.

• Track the Claims summary in form of claimant type, communication type, claims status etc.