Wipro ITSM Health Executive Dashboard
Intelligent AMS Operations
The ITSM Health Executive View Dashboard app provides the overall ITSM performance of the organization for Executives and operational personnel. It provides a view of the critical performance parameters and KPIs related to compliance, delivery excellence, and Customer satisfaction.
This is where Wipro and Celonis combine their Strengths:
Real-time data insights for monitoring, governance, and root cause corrective actions. Improve customer satisfaction.
Benchmarking organizational performances.
Align KPI parameters with the strategic plan.
Identify improvement opportunities.
Features & Capabilities
Executive Dashboard View with Control towers (Compliance, Delivery Excellence, Customer Satisfaction).
Operational Dashboard
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