Process owners currently analyze process compliance using rule checking techniques (e.g., querying individual compliance violations). However, individual violation detection will lead to an incomplete solutions as various risk elements in a process can impact each other. Having an end-to-end view to process risk detection and prioritization can help in finding a comprehensive solution for risk mitigation. Furthermore, in most of the cases and solution, follow up activities for mitigating a risk or reducing its negative impacts are not handled in the same system / department that is detecting the risks.
This is where KPMG and Celonis Combine their Strengths:
Looking at process risk and compliance end-to-end to categorize process population and value at high risk
Providing user-centric recommendations for the next best action based on severity and type of risks observed overall throughout the lifecycle of a process.
For the sales process, this view provides an overall risk indicator alongside relevant KPIs for the supply chain manager. For the procurement process, a similar view is applicable for the procurement manager.
The audit and control view provides details per control for further root cause analysis on individual violations. The execution app also provides indicators of high risk violations, but not only considering the case volume and value at risk but by also taking into account other risk factors from the end to end process.
This view allows the team that is detecting and analyzing risks to interact closely with the operational team within procurement, supply chain, finance etc., in order to provide the evidence/reason violation to take place. Based on the use case and control, the view can also provide next best action to mitigate the risk by preventing a violation.
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