Deloitte - Operations Control Tower (exemplary in Accounts Payable)
Operations Control Tower for Workload Redistribution
Deloitte's Operations Control Tower (exemplary in Accounts Payable) app provides automated possibilities to react to present inefficiencies and delivers insights to optimize resource planning for the future. The solution analyses and compares team utilization based on current cases being processed to identify under and over-utilization. The OCT can redistribute workload depending on its complexity and other characteristics to the most suitable team with available capacities.
This is where Deloitte and Celonis combine their Strengths:
Improved processing times and service levels, Costs, and spend reduction.
Increased planning certainty.
Provides insights into FTE Utilization and Performance for each SSC.
Enables target/priority-based redistribution of workload.
Optimization of FTE Utilization.
Identification of best-in-class SSCs and teams.
Download
Features & Capabilities
Overview of key figures on quality, performance, and FTE utilization of the Accounts Payable process in Shared Service Centers
Analysis of the current FTE Utilization, Backlog, Cash Discount, and Days Sales Outstanding.
Functionality to redistribute invoices between teams based on selectable criteria.
Comparison of the process and KPIs between SSCs and teams.
Prioritization of invoices based on target and relevant dimensions.
In-depth analysis of invoices based on complexity, product category, and document type.
Analysis of process activities, variants, and bottlenecks.
Contact the Partner
Fill out the form and an Expert from the Partner will contact you to help you get started with this Execution App. Please note that your data will therefore be forwarded to the Partner mentioned on this website.