Infosys P2P O2C Process Hub
Combined Procure-to-Pay and Order-to-Cash Process Hub
The Combined Procure-to-Pay (P2P) & Order-to-Cash (O2C) app brings together the P2P & O2C process in a single process flow. It is designed with the objective to provide a holistic end-to-end process outlook to the business. This enables the user to understand the inter-dependencies between both processes and facilitates a more in-depth & insightful analysis. The app incorporates critical KPIs such as 'Automation Rate', 'Rework Rate', 'On-Time Delivery', and 'Cycle Time' for the combined process.
This is where Infosys and Celonis Combine their Strengths:
The customer is trying to streamline the operational synergy.
Discover the optimal path to standardize the process.
Aim to reduce the cycle time between two activities as well as decrease the overall throughput time.
Increase the automation rate to reduce manual intervention.
Improve the On-Time Delivery Rate by identifying & addressing the reasons for the delays.
Features & Capabilities
The sheets give information regarding the degree of automation of the process by comparing activities performed by automated users vs manual users.
The sheets allow the user to analyze rework cases based on a number of parameters.
On-time Delivery is defined as the delivery of the goods by the supplier within a defined tolerance for delivery. These sheets are designed with the aim of capturing all the relevant delivery insights.
These sheets show the ratio of Purchase/ Sales order items without any rework activities with regard to the total number of Purchase/ Sales order items.
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