Cognizant's Process Mining solution for Travel & Expenses Processing entails deployment of process mining to study and streamline the end-to-end Travel & Expenses process.-Ingestion of data from the source system (SAP/JD Edwards/any legacy or custom system).-Study every travel and expense claim from its point of pre-travel permit submission, actual travel, post-travel declaration submission, the actual approval process with respect to approvers across company hierarchy.-Analysis of the process variations, KPI impact at various organization groups, friction points and redundancies, compliance issues, spend analysis. -Configuration of actions like set up of timely reminders and predictive outcome recommendation. -Travel partner sustainability performance and compliance measure within the organization.
This is where Cognizant and Celonis Combine their Strengths:
Bottom line improvement potential by 4% to 7% by automating the T&E process, reducing manual interventions, hand-offs, and rework.
Boost employee satisfaction by improving the overall process experience by reducing touch-points and taking measures to reduce rejections and unnecessary re-submissions.
Improving sustainability contribution by selecting the right travel partners to create a sustainable travel ecosystem.
Uphold leadership commitment to conducting business more ethically, and in a socially responsible manner.
Single dashboard view to monitor every KPI and also drill down to detailed views and actions.
Dashboard showing performance on sustainability parameters, any gap from the target and distribution of travels with preferred vs non preferred partners (preference based on sustainability scores).
Shows the throughput of the process step by step across all travel categories.
Shows dual actions possibility based on the input permit case. If the travel is being raised with non preferred partner, the same can be recommended to be updated on ticketing system like service NOW. Also, the partner preference can be updated based on latest scores.
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