This Order To Activation solution leverages Prodapt’s deep telecom experience with the power of Celonis. By using this solution, Digital Service Providers (Telecom Operators) can quickly identify execution gaps, such as rework, jeopardies, multiple field visits, lack of automation, and changing due dates. This solution also benchmarks performance prior to transformation and compares with current performance, order visibility and team balance loading capabilities.
This is where Celonis and Prodapt combine their strengths
Improve service delivery KPIs by improving operational efficiencies
Reduce operating costs
Reduce cycle times
Improve Customer experience
Improve Employee experience
Understand the impact of Jeopardies on order intervals and perform deep dives to identify the root causes.
Deep dive into orders that get cancelled, and the root causes driving this behavior. This allows you to quickly identify missed revenue opportunities.
Quickly identify the number of repeated trips taken by field teams and learn about the impact of multiple trips. Deep dive into the root causes and costs for these multiple dispatch trips.
Fill out the form and an Expert from the Partner will contact you to help you get started with this Execution App. Please note that your data will therefore be forwarded to the Partner mentioned on this website.
Insights to inbox - Monthly newsletter
Where Process Mining Enthusiasts Become Business Execution Leaders