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Partner Execution Instrument

Prodapt Order-to-Activation Accelerator

Find and solve execution Gaps within Service Delivery

This Order To Activation solution leverages Prodaptโ€™s deep telecom experience with the power of Celonis.ย  By using this solution, Digital Service Providers (Telecom Operators) can quickly identify execution gaps, such as rework, jeopardies, multiple field visits, lack of automation, and changing due dates. This solution also benchmarks performance prior to transformation and compares with current performance, order visibility and team balance loading capabilities.

This is where Celonis and Prodapt combine their strengths

Improve service delivery KPIs by improving operational efficiencies

  • Reduce operating costs

  • Reduce cycle times

  • Improve Customer experience

  • Improve Employee experience

Features & Capabilities

Jeopary Analysis

Understand the impact of Jeopardies on order intervals and perform deep dives to identify the root causes.

Prodapt Jeopary Analysis

Cancelled Order Analysis

Deep dive into orders that get cancelled, and the root causes driving this behavior. This allows you to quickly identify missed revenue opportunities.

Prodapt Cancelled Order Analysis

Repeat Dispatch Analysis

Quickly identify the number of repeated trips taken by field teams and learn about the impact of multiple trips. Deep dive into the root causes and costs for these multiple dispatch trips.

Prodapt Repeat Dispatch Analysis
Prodapt Jeopary Analysis
Prodapt Cancelled Order Analysis
Prodapt Repeat Dispatch Analysis

Contact the Partner

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