PwC Process Mining Solutions with Celonis technology
Get an overview of the Process Mining Solutions developed by PwC. Learn how you can profit and realize value through the combination of PwC's deep industry and process expertise and Celonis' state of the art process mining technology.
Creating insights and optimization of established activity splits in a 3-folded organization
Multinational companies have international supply and value chains as well as various locations where classic back-office tasks are performed. Over the last 20 years, many of the financial processes have been bundled, to a certain extent, in ‘Shared-service Centers’ or GBS organizations. This has resulted in a 3-tiered service delivery set up (Corporate Finance, Local Finance, GBS / SSC) performed in multiple systems (ERP backbone, workflows, add-ons, etc.). To further improve your finance processes an active process performance steering is required.
This is where Celonis and PwC combine their strengths
• Verify how close the actual process delivery is to your ‘Happy Flow’ (standard process) with regards to the real flow and activity split
• Analyze whether the defined activity split between Corporate, Local Finance and GBS/SSC is realized and maintained
• Easy access to overall process insights and KPIs (one single source of truth)
• Identification of actual service delivery location (frequent reporting available)
• Opportunity to monitor transitions by providing real-time insights of hand-over status (who is actually doing the job and where are we in the transition progress -> fact-based information instead of gut feeling)
Features & Capabilities
Cockpit - Activity Split Explorer
Get an overview of the entire process and drill down into the engagement and performance of the various service placements.
Country View
View your desired KPIs for the different activities and countries and work with the interactive world map.
Drill Down View
Drill down into manually executed activities within globally distributed companies to analyze the placement of activities within the different departments.
Process Explorer
Get an understanding of the complexity and the different service placements of your process to discover inefficiencies and initial opportunities for standardization.
Activity Analytics
Go deeper into the analysis and look at the individual activities in terms of how they are performed by departments or automation.
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