Primary transportation encompasses the movement of shipments from production facilities to warehouses or distribution centres. Businesses encounter challenges such as excessive manual work and corrective changes, suboptimal automation levels, high spot costs, delays in collections or deliveries due to carrier reliability issues, and underutilised trucks. Genpact Transportation Costs and Performance app addresses these issues and enables companies to enhance operational efficiency, reduce costs, and enhance customer satisfaction in primary transportation operations.
This is where Genpact and Celonis Combine their Strengths:
Identify key process inefficiencies impacting performance.
Improve the faster fulfilment time and boosting customer satisfaction.
Identify and understand the root causes for changes.
Enable swift response to policy violations and errors in transportation through proactive action flows.
Reduce transportation costs and enhance operational efficiency.
Deep dive analysis on a Lane level to understand and benchmark performance.
Automatic update to the respective stakeholders with relevant shipment ID and other shipment related details.
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