The Enterprise Onboarding & Provisioning: Employee Experience App extracts data from Workday along with other IT applications interacting with Workday like - ServiceNow, SABA & EmpowerID into Celonis to enable a more evidence-based deep dive into the As-Is Provisioning process, and its core players. The application’s analysis will make the points of friction within the onboarding and provisioning process obvious and easily actionable. Most importantly, the application will support customers in improving the employee experience (by ensuring employees can be productive on their first day of work) during what is arguably the most critical point in the employee’s lifecycle and height of motivation – their first month on the job and impressions of the organization.
This is where Accenture and Celonis Combines their Strengths:
Improve overall transparency in the employee onboarding process.
Create an interactive visualization of all process variations and drill-down capability into all non-conforming process occurrences.
Determine process inefficiencies occurring due to disparate source systems.
Identify the root causes for inefficient employee onboarding.
Drive proactive actions to identify and address bottlenecks in the process.
This view is for executives to track the key KPI’s:
1) Enterprise Network Account Activation: This KPI shows the average lead time to activate the Enterprise Network Account for candidates before day one
2) Badge Activation: This KPI shows the average lead time to activate the Badge for candidates before day one
3) Asset Provisioning Time: This KPI shows the average lead time to provision the asset for candidates before day one.
This view drills down into the root causes of late account activation. It shows the reasons for late activation of accounts along with the trends and supervisory organization highlighting the areas of concern.
This view drills down into the root causes of late badge activation. It shows the reasons for late activation of badges along with the trends and job family group highlighting the areas of concern.
This view drills down into the root causes of late provisioning of assets. It shows the reasons for cases where the asset has been provisioned late along with the trends and job family group highlighting areas of concern.
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