Navcara Order to Cash: Optimize Revenue and Boost Customer Satisfaction
Optimize Revenue and Boost Customer Satisfaction
The Order-to-Cash Process involves a very high number of transactions. At the same time, credit approvals, timelines and many different procedures, rejections, customers and their conditions drive complexity. This app helps organizations to bring full transparency and more efficiency to their processes. With Celonis Process Mining, it is possible to find and eliminate inefficiencies and errors in the transactional process and check for compliance and customer issues in real-time. Flexible insights allow users to increase and monitor automation rates and minimize interruptions caused by manual changes and rework activities.
This is where Navcara and Celonis Combine their Strengths:
Prioritize manual activities and focus on automation.
Monitor and optimize On Time Delivery processing and touch-less orders.
Immediate increase in employee productivity and make the order processing time more productive.
Features & Capabilities
- Identify the Root cause of overall business process.
- Execute corrective actions like when order delay.
- Orders are prioritize based on priority of shipment and execution gaps.
- Increase order accuracy and decrease processing time.
- Identifying root causes of high cancellation and order returns.
- Identify and improve the business automation rate.
- Reduce manual actions.
- Automation Rate as per different parameters and their trend throughout the years.
- Identify the execution gaps based on outstanding payment, unit price and throughput time.
- Enhance organization performance.
- Automatic alert when customers payment is due.
- Identify the employee performance based on order processing time.
- Order cancellation execution gaps and its resolution method.
Contact the Partner
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