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Volver a los clientes Customer Story

Uber + Customer Service + Process Mining Hero Image

Uber + Celonis

“La minería de procesos es más importante ahora que nunca porque necesitas saber cómo funcionan tus procesos en el mundo real.”

Don Williams, Sr. Program Manager, Global Process Excellence, Uber

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Industria - Viajes y transportes Process - Customer Service (External Incident to Close) Region - USA

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Viajes y transportes

Customer Service (External Incident to Close)

USA

Lufthansa + Celosphere Session + Process Mining Portrait Image

Lufthansa CityLine reduce sus emisiones de carbono con Celonis

Lufthansa + Customer Service + Process Mining Portrait Image

How Lufthansa CityLine makes customer satisfaction soar

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DHL Group optimizes their Hire-to-Retire process improving their operating margins, cash flow, and employee experience

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Cisco-Portrait

Cisco transforms a customer-facing process

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Globus + Customer Service + Process Mining Portrait Image

Globus reduces cancellation rate by 20% and increases customer satisfaction

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EDP + Digital Transformation + Process Mining Portrait Image

EDP Comercial supercharges digital transformation with Celonis

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First US state to tap into Celonis Process Intelligence

GE Healthcare Order-to-cash Card Image

How GE HealthCare boosts cash flow and on-time delivery in Order-to-Cash

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Johnson & Johnson + Celosphere Session + Process Mining Portrait Image

Maintaining a world class supply chain with Johnson & Johnson

Introducción a la demo de minería de proceso

Hemos resumido los principios básicos de la minería de procesos en sólo 20 minutos.

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