Decoding Enterprise AI: ARM’s Journey to Contextualized AI & Real Operational ROI

In this session, we will dive into the insights from ARM's transformative partnership with Celonis and a leading enterprise Data & AI platform. You will learn how this global innovator evolved from foundational process mining to deploying powerful, context-driven AI agents across their critical Lead-to-Royalty operations.

Why Attend?
This session cuts through the noise to focus on operational reality, covering:

• The ARM Story: Discover how this industry leader initially identified double-digit millions in missed royalty revenue and successfully scaled Process Intelligence wall-to-wall across more than 20 live enterprise processes.
• Contextualizing AI: Learn why Enterprise AI needs a digital twin to function strategically and operationally. We will explore how Celonis acts as the "System of Intelligence," feeding vital, real-time process data through MCP to the "System of Agency" powered by an enterprise Data Intelligence platform.
• Proving Real ROI with Agent Mining: See exactly how to monitor AI spend, process compliance, and adoption. Uncover real-world performance metrics, such as how this organization reduced median process throughput times from 8 days (human-only) to just 1 day while achieving a 76.19% autonomous agent success rate.
• Architecting for Scale: Get a look under the hood at the deterministic orchestration and shared Agentic AI framework. Learn how this architecture ensures compliance, handles dynamic routing based on historical good runs, and keeps humans securely in the loop for exceptions.

• David Brydges