Retailers deduct millions from brands' invoices every year, and many of those deductions are invalid. Most are never challenged and get written off straight from the P&L, even though brands could recover that money with the right tools. Join Valence Intelligence and Celonis to discover the hidden goldmine in your deductions.
From written off to won back: recovering what retailers owe you
In this session, you'll learn:
- What deductions really cost you. How short-payments build up across retailers and marketplaces, and why they're one of the largest sources of hidden margin leakage for CPG/FMCG brands.
- Why the gold stays in the ground. Why legacy processes, scattered backup documentation and tight dispute windows lead teams to write off recoverable revenue.
- The right tool for the right task. How Valence uses AI agents to retrieve, normalise and parse backup documentation at scale, while applying deterministic, auditable logic to coding and validation. Those are the two steps that decide whether a dispute succeeds, so accuracy matters most there.
- Real-world results. A customer success story from Henkel on turning deductions into recovered revenue.
Ideal for Finance, Accounts Receivable, Order-to-Cash and Key Account
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speakers
- Greg Mullen
- Justin Coberly