Transforming Healthcare and Services with Process Intelligence
In this webinar, we explored how process intelligence can revolutionize customer experiences and back-office functions while boosting performance and productivity - especially in the healthcare and service sectors.
McKinsey expert Jung Paik and guest speaker Mike Kaufmann, a seasoned healthcare leader and former CEO of a Fortune 15 company, shared their insights on optimizing processes across diverse industries.
Together, they uncovered the untapped potential of process mining and intelligence, showing how organizations can drive significant improvements in efficiency, quality, and service delivery.
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