Rethinking Human Services & Integrated Eligibility in Response to H.R.1

Driving Transparency and Efficiency in the Public Sector with Process Intelligence

H.R. 1 has created a number of required policy, process, and technology changes for health & human service programs across the country.

Join Celonis and guest speakers from McKinsey and the former Assistant Deputy Commissioner at Georgia DHS to explore why Integrated Eligibility matters more than ever, the operational challenges impacting APT, SOP, and PER, and how Process Intelligence helps agencies improve eligibility determination accuracy, reduce backlogs, and maintain quality and citizen satisfaction—at scale