Utilities Intelligence in Action: How AI Agents Are Transforming Meter-to-Cash
Utilities lose millions between meter reads and cash receipt due to broken billing processes. This session shows how Celonis’ Smart Billing App and AI agents identify gaps, optimize Meter-to-Cash, and improve revenue and operations.
Discover how AI Agents Are Transforming Meter-to-Cash
Billing operations teams at utilities face a painful reality: exceptions accumulate invisibly across CC&B, SAP, and legacy mainframe systems; disputes take weeks to resolve manually; and finance leaders have no real-time view of where cash is stalling in the cycle. This session addresses each of these pain points directly. Attendees will see how GQC's Smart Billing App turns Celonis process data into prescriptive action - and will have the opportunity to experience interaction with an AI billing agent.
Agenda:
11:00 AM - 11:05 AM
Welcome & Introduction, Ash Santhanam, Founder and CEO, The Good Quarter Company
11:05 AM - 11:20 AM
The Meter-to-Cash Intelligence Gap: Why Utilities Lose Revenue Between the Meter and the Bank- A short Demo, Ash Santhanam, Founder and CEO, The Good Quarter Company
11:20 AM - 11:45 AM
A fireside Chat with Amy P Jones- DIrector Process Improvement, AEP & Ash Santhanam, Founder and CEO, The Good Quarter Company
11:45 AM - 11:55 AM
A glimpse into the future of billing operations with Billy- The Biller. The role of AI in utilities in the future, Ash Santhanam, Founder and CEO, The Good Quarter Company
11:55 AM - 12:00 PM
Live Q&A and Next Steps, Ash Santhanam, Founder and CEO, The Good Quarter Company
- Ash Santhanam
- Amy P. Jones