Automatically detect and prevent non-compliant activities
Bring your process to peak efficiency through automation and next-best action recommendations
Delight customers during onboarding by pro-actively avoiding rework, removing redundant steps, and recommending actions to simplify and accelerate the process
Identify areas in the service process that lead to slow resolution times and confused customers
Increase productivity through improving your self-service offerings
Have complete visibility and control over your processes with a layer of process intelligence previously thought unattainable
Focus on the areas that are slowing down your processes such as manual activities and rework
Celonis helps you fully know your processes by collecting data from your enterprise sources systems and reconstructing the true “AS-IS” state of your processes. We can see every last step of every last process in your organization -where it is working and where it is not working.
Celonis senses the specific friction points that prevent you from achieving your desired outcome. We use AI and knowledge from our 2000+ implementations to identify exactly what root-causes prevent your organization from achieving the desired outcome.
Lastly, it helps you act to remove friction. Either by automatically taking intelligent action in systems, or by recommending a next-best-action to an employee in the process.