Our Partnership - Working together
Celonis, IBM & RedHat: Transforming Business Improvement Opportunities
IBM Consulting is integrating Celonis Process Mining services to help clients create intelligent workflows across areas like supply chain, finance, procurement, HR and customer experience. Celonis is embracing an open hybrid cloud strategy by re-platforming on Red Hat OpenShift to give customers more flexibility and choice on how they deploy their technologies, while providing the consistency to scale across multiple clouds.
Through our strategic partnership, both IBM and Celonis address market challenges in the following ways:
New IBM Process Mining GenAI Connector for Supplier Assessment revolutionizes the way to analyze, optimize, and transform processes, and untapped opportunities to drive efficiency, performance, and success in your campaigns.
Combining Process Mining & GenAI for Customer Touchpoint Analysis to improve Service Performance and Customer Experience.
Utilising IBM® watsonx.ai™ to help prepare data for process mining – a crucial part of Process Intelligence – as well as assist with mapping, modelling, and the analysis.
Success Stories
“Having applied this approach to our outpatient and theatres processes, UHCW NHS Trust is now leading in the adoption of process mining on behalf of NHS England.”
University Hospitals Coventry and Warwickshire NHS Trust
Professor Andy Hardy | Chief Executive Officer
01
>700
more patients seen weekly without added staff
02
6%
drop in missed appointments for some patients
Upcoming Events & Webinars
Discover industry insights, trends, and professional growth opportunities in our upcoming events and webinars. Take a look!
Webinar On-Demand
Driving transformational change in Financial Services with GenAI
Explore how Celonis and IBM are driving transformational change in the Financial Services industry through AI and process automation.
Webinar On-Demand
Combining Celonis Process Mining with IBM GenAI for Enhanced Business Performance - EMEA & NAM
Discover how leveraging unstructured data can revolutionize business optimization and decision-making.
Webinar On-Demand
Combining Celonis Process Mining with IBM GenAI for Enhanced Business Performance - FR & UKI
Discover how leveraging unstructured data can revolutionize business optimization and decision-making.
Webinar On-Demand
Integrated Eligibility: Achieve Process Compliance, Control, & Efficiency with IBM Watsonx GenerativeAI
Discover how Celonis can elevate control over the most complex processes to boost the public’s confidence in services to help your organization achieve lowered improper payment rates, elevated enrollment rates & reduced time to resolution
Jesús Mantas
Global Managing Partner, IBM Consulting
“Put AI to work with IBM watsonx & Celonis - Generative AI and process mining are an exciting match-up, as process mining generates accurate and up-to-date process data that can be used to feed AI accurate and current information, and better ground AI’s responses in the context of the process itself. We’re excited about the future together and see great market demand for the kinds of capabilities we can bring together, with Celonis, Red Hat and IBM’s consulting and technology capabilities like IBM watsonx.”
Alexander Rinke
Co-CEO / Co-Founder at Celonis
“The strategic partnership between Celonis and IBM continues to deliver fast value for customers and empowers them to adapt quickly and successfully to today’s rapidly-changing, data-driven business environment. The Process Intelligence Graph and watsonx are a great combination. Together, they enable customers to harness the power of AI and their process data to improve efficiency, enhance business performance and drive meaningful results in weeks not years.”
Malhar Kamdar
Chief Customer Officer and Head of Ecosystems, Celonis
“Together, we will accelerate how customers apply Process Mining, intelligence and automation to the core enterprise system functions and processes that drive business execution.”
Dig a little deeper
Enterprise AI unleashed: AgentC lets companies develop agents in leading AI platforms powered with Celonis Process Intelligence
At Celosphere 2024, Celonis launched AgentC—a suite of AI agent tools, integrations, and partnerships that enables our community to develop AI agents in the leading AI agent platforms.
Celonis Global Game Changer Awards 2024: Winners and finalists deliver extraordinary impact with Process Intelligence
The Global Game Changer Awards celebrate the incredible work being done by Celonis customers and across our partner ecosystem. This year, IBM has been honored with an Innovation Award, recognizing its outstanding commitment to pioneering solutions and driving transformative impact.
GenAI, Process Intelligence, and NHS case study – with IBM
With enterprises of all sizes, sectors, and industries on the hunt for AI best practice, IBM’s AI and Analystics Practice Leader Stephan Bloehdorn recently spoke to leaders from Reckitt, Carrefour, and a leading logistics firm about unleashing GenAI.
240611_Finance_and_Shared_Services_Blog__2-01.png
Celonis AgentC: Making AI Agents Work for the Enterprise with Process Intelligence
Create AI Agents that know how business flows on the platform of your choice.
First platform integrations include Microsoft Copilot Studio, IBM watsonx Orchestrate, Amazon Bedrock Agents, and open-source developer environments like CrewAI.
Celonis and IBM Form First-of-its-Kind APAC Partnership
Celonis and IBM are teaming up to bring process mining and execution management solutions to the Asia-Pacific market, targeting a $2.8 billion opportunity. IBM, as Celonis' first Preferred Partner in APAC, will provide resources to assist industries like finance, manufacturing, telecom, and retail.
220408_BLOG-HEADER-LINE-ART_PROCESS_EXCELLENCE_01.png
Celonis-IBM Study: How Process Mining, Intelligence Combat Macroeconomic Stress
In episode 100 of the Acceleration Economy Minute, Kieron Allen discusses new research (commissioned by Celonis and IBM Consulting and conducted by HFS Research) on the impact of process intelligence in combating current macroeconomic challenges. Celonis is on the Top 10 Shortlist of AI enablers and IBM is on the Cloud Wars Top 10.
https://delivery-p141552-e1488202.adobeaemcloud.com/adobe/assets/urn:aaid:aem:34bb0445-82b0-42e2-bfd3-061c71b1d93a/as/Image_photo_commercial_The%20best%20of%20IBM%20at%20Celosphere%202024.png
The best of IBM at Celosphere 2024
Don’t miss the chance to relive the best highlights of IBM at Celosphere 2024.
In the Process
Four episodes that will ease you into the world of process mining. What it is, how it works, why it matters, how to get started. As simple as that. This is where you begin to make your processes work for you.
What Customers say about Celonis
Find out about what customers say about Celonis. From automation opportunities identified, efficiency and effectiveness achieved, the change management journey, ability to quantify the value of a system transformation, and much more!
The best of IBM at Celosphere 2023
Don’t miss the chance to relive the best highlights of IBM at Celosphere. You can also watch the session on-demand to learn about GenAI and discover how the NHS University Hospitals Coventry & Warwickshire (UK) used process mining and observational research to strategically target AI deployment.
Celonis + IBM for retail resets
The retail industry is changing fast. Retailers have to balance new customer expectations with inflation, recessionary pressures, and even global instability.
IBM and Celonis can help. Our partnership helps you deliver new levels of value by optimizing your processes and enabling business-wide digital transformation.
Come see for yourself how Process Mining & GenAI deliver value to the customers with the power of IBM and Celonis