The Journey to Operational Fluidity
In an increasingly competitive market place, GSK needed to future-proof their business. As customer expectations continue to increase and the world becomes more reliant on digital technology, they invested in operational excellence to continue to deliver a world-class service.
This webinar will cover:
How Process Mining empowered GSK to standardise operating models, improve performance and remove inefficiencies from key business processes such as O2C and P2P
How the team are working towards leveraging real-time data to make faster, more informed decisions and deliver cost savings
Uniting cross-functional departments around the central objective of process transparency and deploying 17 processes in 18 months
GSK's ambition for constant innovation, experimentation and adaptation to deliver the value customers need faster
The Ultimate Guide to Process Mining is a deep dive into the what, why and how of Process Mining—its origin, the critical steps, and most importantly, the results it delivers.
Learn the history of Process Mining and the advantages over traditional process mapping exercises and BI dashboards.
See what solutions Process Mining provides in areas like Finance, Procurement, IT System Migration, Customer Support, Manufacturing and Supply Chain, and more.