New guide

Create a banking Center of Excellence (CoE)

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Keep your bank adaptive with this step-by-step roadmap to plan, establish, and scale a high-value CoE. Packed with insights from Celonis customers.

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A CoE built for adaptability

Building a PI Center of Excellence is how leading banks get the most out of their digital transformation, so they can react at the speed of change. A CoE gives teams clear leadership and the governance they need to stay aligned.

If you want to keep your banking operations adaptive, this guide shows you how.

You'll learn how to:

  • Secure executive sponsorship – the top predictor of success.
  • Choose the right CoE model (centralized or hub-and-spoke) and decide where it fits best in your bank.
  • Build your A-team with the right roles (like the CoE Lead, Data Analyst, and Data Engineer) and skills to deliver immediate value.
  • Prioritize the right processes – from Loan Origination to Fraud Investigation – to obtain both quick wins and maximum ROI.
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