Process Automation

Celonis Process Automation helps you drive outcomes, and free up resources by eliminating manual intervention in a business process. But your processes run across multiple systems, and so those systems need to talk to each other in order to make process automation work. Thatโ€™s where Celonis Process Automation comes in.

Screenshot - Process Automation - Workflow Builder

How Does Process Automation Work?

Automate actions across multiple applications

Process Automation ensures you can reach your desired process outcomeโ€”even when you need to take action in multiple systems. With pre-built integrations to all major enterprise applications, Celonis can trigger specific actions in real time in any source system: SAP, Outlook, Gmail, Salesforce, and more.

Connect process steps without writing code

The easy-to-use, drag-and-drop workflow builder allows business analysts to quickly create process automation workflows, so that you can accelerate processes by connecting applications, without waiting for IT developers to write custom code.

Customize workflows to your teams and processes

Customized business logic and personalized integrations ensure that you can automatically take specific actions in downstream applications, based on process conditions and as if you were acting as a specific user.

Process Automation Features & Capabilities

Celonis Process Automation empowers your teams to focus on what matters by keeping systems up-to-date, and automatically accelerating operational flow.

Screenshot - Process Automation - Connection Points

Pre-Built Integrations and Enterprise APIs

Easily connect to source systems through secure, point-and-click connections with full support for RESTful or SOAP integrations.

Screenshot - Process Automation - Workflow Builder

Point-and-Click Workflow Builder

Build secure enterprise-grade workflows rapidly, with application-specific form-based integrations and pre-configured actions.

Process Automation Screenshot

Business-Centric Workflow Logic

Deploy workflows that use conditional logic, based on contextual information specific to the individual case ID. Take action in downstream systems as a specific user, to ensure proper tracking and auditing of updates to systems.

Screenshot - Process Automation - Action Engine Triggers

Real-Time Triggers for Action Engine

Set up Action Engine triggers to watch for conditions in real time and have Process Automation take an immediate action in a downstream system. Keep data in underlying systems up-to-date and proactively eliminate downstream friction points.


โ€œWith Celonis, weโ€™re able to link different processes in an interconnected way. Now, we can look at our contracts and sales processes together, so we can rethink, review, and redefine KPIs.โ€

Ricardo Henriques
Deputy Director, Technology Transformation Programs & Automation
EDP Comercial
Read the EDP story


Insights to inbox - Monthly newsletter

We've received your submission
Please fill in all the fields

By submitting this form, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Policy
Dear visitor, you're using an outdated browser. Parts of this website will not work correctly. For a better experience, update or change your browser.