Our Culture

Our Core Values

This Code is in line with our Values, which serve as the foundation for our success. Acting with integrity in all our business dealings, exhibiting excellence by delivering on our commitments, and demonstrating respect to those we interact with - these are all essential to maintaining a lasting and solid reputation. We must never compromise our values to achieve business objectives.

Our Core Values

Live for Customer Value.

We believe customer trust is earned by creating value. So, we measure our success in customer outcomes and measure innovation by the value it delivers. When our customers do better, we do better.

Earth is Our Future.

We believe in doing business that is good for people and the planet. With our product, we have the unique opportunity and responsibility to help the world’s businesses run more efficiently and sustainably. Together, we tackle the biggest challenge of our generation - acting today for a more sustainable tomorrow. As Celonauts, we lead by driving change for customers, society, and as global citizens.

Best Team Wins.

We believe our people make us who we are. So we are top-notch talent with different perspectives and experiences and we are passionate, humble, curious, and relentless in our path to growth. Our Celonauts bring value to all other stakeholders.

We Focus. We Invent.

We Simplify. We Act.

These are our operating principles (aka “FISA”) that apply to all our values, allowing us to understand and execute them.

We Own It.

We believe accountability builds trust.

We make data-driven decisions and take responsibility for our stakeholders with a founder’s mentality. All while embracing a spirit of resourcefulness and problemsolving.

Making Ethical Decisions

When making a decision, ask yourself:

Is it consistent with the Code?
Is it ethical?
Is it legal?
Is it good for Celonis and for my co-workers?
Would I feel okay if everyone knew about it?
Would it not hurt Celonis’ reputation if it were to end up in a newspaper?

If you can answer “Yes” to all of these questions, then it is probably safe to move forward.

But a “No” or “Not Sure” to any of them should cause you to stop and reconsider

It is always appropriate - in any situation and under any circumstances - to ask for guidance.

Do The Right Thing: Ask Questions and Raise Concerns

Celonis is committed to doing the right thing, but we cannot address concerns and solve problems unless we know about them. We want you to raise questions and concerns about our business practices and your work environment using our Do The Right Thing resources. Also, if you ever feel that anyone at Celonis is violating the law, this Code, or our policies, we expect to hear from you.

There are several options for communicating, including our Do The Right

Thing Ethics Helpline. Through the Helpline you can choose to provide your information with your name or you may provide a report anonymously; if you do report anonymously please check back with the Helpline periodically for communications and possible follow-up questions regarding your concern.

The full list of Do The Right Thing resources are:

Ethics & Compliance Ethics@celonis.com
Chief Legal & Trust Officer CLO@celonis.com
Celonis Ethics Helpline Do The Right Thing Helpline
Chief People and Culture Officer CPCO@celonis.com
Your local People Business Partner or one of the
VPs of People - Americas or EMEA HR Management

Handling Complaints and Investigations

All questions, concerns, and reports of possible misconduct are taken seriously. Investigations will be overseen by Ethics & Compliance. Celonis will take appropriate action whenever violations of our Code, policy, or applicable law have occurred. The content of all investigations will be treated anonymously or confidentially to the extent possible. You are expected to cooperate with internal investigations and interviews and provide truthful, accurate, and complete information. Your participation is important to support a fair and thorough investigation

Non-Retaliation

Celonis strictly prohibits, and will not tolerate, intimidation or retaliation against anyone who, in good faith:

Asks for help deciding whether a particular action or inaction would be ethical;
Refuses to do something that violates this Code, our policies, the law, even if refusal results in loss of business;
Reports a possible violation or concern; or
Participates in an investigation regarding a possible violation of law, this Code, or related policies.

Anyone who retaliates against a person for engaging in any of these activities will be subject to disciplinary action, up to and including termination of employment or contract.

At Celonis no one needs to be afraid of asking questions or reporting potential issues.

If at any time you believe you have been retaliated against or that someone else has been retaliated against, please use one of the Do The Right Thing resources listed above.